What exactly is a Mobile Ticket?
Mobile Ticket is the newest way to get tickets from DigiTix. Rather than printing at home or collecting your ticket from the box office or theatre kiosk, you can have your ticket delivered to your mobile device.
Your mobile ticket will contain a unique barcode and accompanying details for the event you are attending. Once you receive your Mobile Ticket, simply take your mobile device with you to the event and have the barcode scanned right at the ticket podium. There’s no need to wait in line or print anything!
Who can receive a Mobile Ticket?
All phones that have a 3G connection can access a mobile ticket.
How are Mobile Tickets delivered?
Mobile Ticket is delivered as a WAP link message (a link that you can view on the mobile Web) Mobile Ticket will display right on your mobile. In addition, you can opt to print your ticket at time of purchase.
What does a Mobile Ticket look like?
A Mobile Ticket barcode looks likes a "broken chess board".
Messages are delivered as a text message with a web link in it. Your device should automatically recognize the mobile Web link and allow you to "click" on it. The URL opens to a mobile Web page that displays your Mobile Ticket.
What happens if I don't receive my Mobile Ticket?
No problem! If you don't receive your Mobile Ticket, just request to have your Mobile Ticket resent by the DigiTix call centre on 03 90346443.
What do I need to bring to the theater?
Just your mobile device to show your barcode.
How long does it take to receive my ticket?
In most cases, just 30 seconds. There may occasionally be delays depending on the amount of traffic on your mobile network.
Does everyone in my party need to arrive together?
No. When ordering your can select your guest list and fill out the contact details for each member of your party and a separate ticket will be issued to each of their mobiles.
What happens if I forget my phone or my battery dies at the theater?
All you have to do is visit the theater box office or kiosk and present ID. They will have a complete guest list available to validate your purchases.
What if I lose my phone, or it it's stolen, or if I upgrade to a new device?
If you no longer have access to your Mobile Ticket, you can request to have to Mobile Ticket resent by contacting the DigiyTix call centre on 03 90346443.